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Exam : IBM 000-430
Title : IBM Tivoli Netcool Service Quality Manager


1. Which two operating systems are supported for IBM Tivoli Netcool Service Quality Manager server installation? (Choose two.)
A. HP UX
B. IBM AIX
C. Windows XP
D. Sun Solaris (x86)
E. Sun Solaris (SPARC)
Answer: BE

2. When combining a number of resource types in a calculation, which type of resource is used?
A. logical
B. regular
C. composite
D. hierarchical
Answer: C

3. Using the Services Resources application capabilities, which two resource options can be defined and maintained? (Choose two.)
A. Network Systems
B. Resource Groups
C. Network Elements
D. SLA Device Inventory
E. Repository of Resources
Answer: BE

4. Which customer requirements are needed to determine the Service Solutions that could be applied to the customer solution?
A. documented inventory of resources to be monitored for each service
B. services to be monitored and the KQIs and KPIs for each of those services
C. services to be monitored and the SLA requirements for each of those services
D. number of services to be monitored and the expected data volume per service
Answer: B

5. When planning an IBM Tivoli Netcool Service Quality Manager deployment, which two questions must be asked to architect a solution? (Choose two.)
A. Who are the end users?
B. What are the data sources?
C. Which services will be monitored?
D. Where will the server(s) be located?
E. What is the customer's definition of a KQI?
Answer: BC

6. Upon the completion of a new installation of IBM Tivoli Netcool Service Quality Manager, which action must be taken to add new user accounts?
A. create Oracle and saserver accounts
B. define the new user in the Oracle database
C. install the IBM Tivoli Netcool Service Quality Manager client and log in to the Application Discoverer Window
D. install the IBM Tivoli Netcool Service Quality Manager client and discover the IBM Tivoli Netcool Service Quality Manager server
Answer: D

7. When using the Actions page to set up actions to occur when an SLA enters a new state, various methods of notification are supported.
Which method is supported?
A. e-mail
B. text message
C. Syslog notification
D. paging notification
Answer: A

8. In which three states can an SLA clause be? (Choose three.)
A. Clear
B. Warning
C. Unknown
D. Breached
E. Indeterminate
F. Compromised
Answer: ABE

9. Which question must be asked in the IBM Tivoli Netcool Service Quality Manager planning phase to appropriately architect a solution?
A. Where will the server(s) be located?
B. Who are the end users and what are their roles?
C. What are the data sources and the resource types to be defined?
D. What are the system administrator username and password requirements?
Answer: C

10. Which two operating systems are supported for IBM Tivoli Netcool Service Quality Manager server installation? (Choose two.)
A. IBM AIX
B. SuSe Linux
C. Red Hat Linux
D. Sun Solaris (SPARC)
E. Windows operating system
Answer: AD

11. Which two Service Solutions are generally available and supported for IBM Tivoli Netcool Service Quality Manager? (Choose two.)
A. Jitter
B. Delay
C. IPVPN
D. Blackberry
E. Packet Loss
Answer: CD

12. Which Service Solution is generally available and supported for IBM Tivoli Netcool Service Quality Manager?
A. IPTV
B. Mobile User Throughput
C. Mobile Handset Failures
D. Trouble Ticketing Status
Answer: A

13. Which software component is a prerequisite to installing the IBM Tivoli Netcool Service Quality Manager core packages on AIX?
A. Tivoli Data Warehouse
B. IBM Tivoli Netcool Webtop
C. Sun Java System Message Queue
D. an LDAP-compliant Directory Server
Answer: D

14. How is detailed debug information for Customer Experience Manager (CEM) core processes obtained?
A. by editing startup files and rebooting CEM platform
B. by editing WebSphere configuration files to generate debug information
C. by using logging command to enable detailed CEM debug information
D. by configuring Oracle-stored procedures to generate debug information
Answer: C