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Exam : IBM 000-926
Title : IBM Certified Deployment Professional-Maximo V6 ITSM


1. What Maximo entity can be either hierarchical or networked?
A. Site
B. Item
C. Asset
D. Location
E. Failure Code
Answer: D

2. During a review of the Maximo security, the CIO asks: "Where are logins created?" What application answers the question?
A. Users
B. Crafts
C. Labor
D. People
E. Security Groups
Answer: A

3. Acme Corporation has a requirement to send emails to administrators 90 days before assets reach the end of their lease. What applications are required to send these emails? (Choose TWO)
A. Workflow
B. Escalation
C. Email Listener
D. Communication Template
E. SLA (Service Level Agreement)
Answer: BD

4. What provides the ability for Service Technicians to record time when resolving tickets?
A. Costs
B. Activities
C. Solutions
D. Budgeting
E. Service Requests
Answer: B

5. The Gander Company wants to share item data across two business units in different countries. Each business unit has a different financial process.
What organization and site structure is recommended?
A. One organization with two sites
B. Two organizations with one site each
C. An item set and one organization with two sites
D. An item set and two organizations with one site each
Answer: D

6. What Maximo application is used to manage the resolution of the root cause of a recurring network issue?
A. Incident
B. Change
C. Release
D. Problem
E. Service Request
Answer: D

7. Gander Lumber Company needs to identify and notify the responsible person when leases for computers are about to expire. What is used to achieve this client requirement?
A. Escalation
B. Email Listener
C. Purchase Order
D. Service License Agreement (SLA)
Answer: A

8. Email Listener functionality is standard with which Maximo application?
A. Incident
B. Change
C. Problem
D. Service Request
Answer: D

9. What describes the relationship between one asset and any other asset in Maximo?
A. Networked with an asset having many parents and many children
B. Hierarchical with an asset having only one parent but many children
C. Location centric with assets grouped by the parents to which they are assigned
D. System centric with all assets defined as components assigned to a logical system
Answer: B

10. The IT Manager at BMI company feels that communication with end users is a crucial part of the overall IT experience. He wants the solution for every incident to be emailed to the affected user when the Incident is resolved.
How is this achieved in Maximo?
A. Write a custom class for it.
B. This is standard functionality.
C. Build a workflow to email the end user.
D. Use a Communication Template and escalation.
Answer: D

11. Gander Lumber Company uses Maximo for IT Asset Management. What functionality can be used to create new IT assets?
A. Maximo Discovery
B. Purchasing
C. Authorized Asset Loader
D. Release Manager
Answer: B

12. What applications can be used to create a standard list of tasks to process new employees? (Choose TWO)
A. People
B. Job Plans
C. Work Plan
D. Ticket Templates
Answer: BD

13. What associations can be made between People and Assets? (Choose TWO)
A. User
B. Craft
C. Labor
D. Location
E. Custodian
Answer: AE

14. What applications are set at the organization level?
A. Calendars, Locations, Currency
B. Assets, Invoices, Job Plans, Inventory
C. Companies, Labor, Chart of Accounts
D. Purchase Contracts, Tickets, Workflow, Warranty Contracts
Answer: C