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Exam : Avaya 132-S-916.2
Title : Avaya Specialist - IP Office Implement & Support Elective Exam


1. An IP Office telephone user reports that a phone is not ringing for outside calls.
What are three possible reasons why this is happening? (Choose three.)
A. The IP Office locale is set to "A-Law".
B. The phone does not have the user profile logged onto the phone.
C. The ring volume is too low to hear.
D. The phone has been set to "Offhook Station".
E. The phone is set to "Do Not Disturb".
Answer: BCE

2. An IP Office solution is sold to a customer who needs to connect two existing sites over their LAN.
Which two are required by Avaya to ensure the VoIP connection and calls work properly? (Choose two.)
A. firewall / filter
B. network assessment
C. a separate voice network
D. static addresses for the IP Office
Answer: BD

3. Which file validates the version of software that is to be loaded into the 4600 Series Telephone set?
A. bbla0_83.scr
B. 46xxsettings.txt
C. 46xxsettings.scr
D. 46xxupgrade.scr
Answer: D

4. Which three pieces of information does System Status Application provide? (Choose three.)
A. configuration errors
B. local IP Office license status
C. trunk status
D. extension status
E. remote IP Office license statu
Answer: BCD

5. What is necessary to upgrade the firmware for the 4600/5600 series sets on an IP Office system?
A. Manager
B. serial cable
C. third-party FTP server
D. null modem cable
Answer: A

6. Click the Exhibit button.
In the exhibit, what would the default gateway for IP Office 1 be?
A. 10.10.1.1
B. 10.10.1.2
C. 192.168.10.100
D. 135.122.34.90
Answer: D

7. Which three options does the IMS user have available in Microsoft?Outlook? (Choose three.)
A. Select IMS server.
B. Select Voicemail Box.
C. Select Voicemail server.
D. Select handset for VM playback.
E. Prompt before connecting to server.
Answer: BDE

8. Recordings take up how much space on a hard drive?
A. 2MB per minute
B. 200KB per minute
C. 1MB per minute
D. 650KB per minute
Answer: C

9. Which two operating systems are supported by VoiceMail Pro? (Choose two.)
A. Microsoft Windows 2000
B. Microsoft Windows XP
C. Microsoft Windows 98 SE
D. Microsoft Windows NT
Answer: AB

10. When configuring Session Initiated Protocol (SIP) trunks with SIP authorization using an IP address on an IP Office system which option must be set in the SIP Line configuration form for the trunks to function correctly?
A. The customer's NAT IP address must be entered on the SIP line form.
B. The Primary Authentication Name must be set.
C. The compression mode must be set to automatic.
D. The ITSP IP address must be entered on the SIP line form.
Answer: D

11. You have an Avaya IP 412 Office with the largest supported voice compression modules (VCMs) on the system.
What is the maximum number of data channels supported on this system?
A. 20
B. 50
C. 80
D. 100
Answer: D

12. Which Dynamic Host Configuration Protocol (DHCP) options are available in the IP Office?
A. Disabled, Enabled
B. Server, Enabled, Client
C. Server, Disabled, Client, DialIn
D. Server, Client, Disabled
Answer: C

13. A customer wants to have a simple conference bridge with four permanent bridges set up off of a menu in VoiceMail Pro. The customer also wants each bridge protected with a different static PIN.
Where in the setup of this scenario would you enter the PIN?
A. on the General tab in the menu action
B. on the General tab for each transfer action
C. on the Telephone Number field in the IP Office Short Code
D. in the Properties box for each option in the Touch Tone tab in the menu action
Answer: B

14. When installing IP Hardphones, the engineer wants to use the IEEE 802.3af standard to _____.
A. supply AC voltage to the IP Office
B. supply power to the IP Hardphones
C. perform Layer 3 routing for IP Hardphones
D. filter multicast traffic to the appropriate IP Hardphone
Answer: B